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The UK National Customer Satisfaction Index

Corporate Services

Corporate Services

A Strategic Business and Benchmarking Tool
The NCSI-UK Corporate Services provide subscribing organizations a unique set of tools for benchmarking quality and customer satisfaction. Subscribers learn rarely-found benchmarking insights about customer satisfaction, what drives satisfaction and the financial returns of improvement using the predictive capabilities of the NCSI-UK methodology.

NCSI-UK Corporate Subscription Programme
The NCSI-UK is a strategic business tool that enables subscribers to benchmark independent customer satisfaction results with industry competitors, peers and best-in-class organisations in other industries. The NCSI-UK cause-effect methodology provides subscribers with the ability to analyse customer satisfaction drivers and predict the financial outcomes of customer satisfaction improvement.

NCSI-UK Proprietary Research Programme
Even if an organisation is not measured on the NCSI-UK, it can still utilize the benchmarking and predictive powers of the NCSI-UK by engaging in a proprietary research project.

Corporate Services
- NCSI-UK Corporate Subscription Programme
- NCSI-UK Proprietary Research Programme

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